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For property managers and self-managing landlords

Whoever runs the lettings of a building: an appointed property manager, or the owner in person.

mieterOS takes over what your tenants need from you. What you manage stays where it is: in your software, with you.

What mieterOS takes over and what stays with you

Stays with you

mieterOS

Your tenants’ requestsStays with you

You decide wherever a decision is needed: goodwill, work orders, exceptions.

mieterOS

receives every request through milo, answers what the knowledge base (coming soon) knows, and sorts the rest by building, flat and topic before it reaches you.

Messages with tenantsStays with you

You answer, in one place.

mieterOS

carries the conversation with the tenant through milo, in writing and already sorted.

Building noticesStays with you

You write the text and approve it. Your caretaker puts up the printable PDF notice (coming soon).

mieterOS

sends it to residents with milo in the app. For everyone else as a PDF notice (coming soon) and on the lobby screen (coming soon), and in an emergency also by text message and call list (coming soon).

Knowledge base (coming soon)Stays with you

You answer once, when a new question gets through.

mieterOS

answers recurring questions day and night, checks your answer and reuses it.

Delivery to tenants (coming soon)Stays with you

You prepare the operating cost statement in your software, as before.

mieterOS

hands the operating cost statement to the tenant.

milo under your logo (coming soon)Stays with you

Your name and your logo.

mieterOS

milo, the app for your tenants, carries both.

Contracts arranged for tenants (coming soon)Stays with you

Nothing to do. The commission is shared with you (coming soon).

mieterOS

arranges (coming soon) electricity, insurance, internet and TV, deposit guarantees and mobility, where tenants choose anyway.

Re-letting (coming soon)Stays with you

Who moves in, the rent and the agreement stay with you.

mieterOS

takes over the work from the listing to the tenancy agreement. The four steps in detail

Property managementStays with you

stays with you.

mieterOS

untouched

AccountingStays with you

stays with you.

mieterOS

untouched

Preparing the operating cost statementStays with you

You prepare it in your software, as before.

mieterOS

only delivers it (coming soon). It is prepared there, not at mieterOS.

Your property softwareStays with you

stays.

mieterOS

gets connected (coming soon) and covers what the software can’t do. More on the platform page

Your decisionsStays with you

stay with you.

mieterOS

prepares them and never decides in your place.

Re-letting (coming soon)

When a flat falls vacant

Stays with you

mieterOS

Advertising the flat (coming soon)Stays with you

You set the rent.

mieterOS

writes the listings and publishes them on neoflat (coming soon), our site for people looking for a home, and on the major property portals.

Organising viewings (coming soon)Stays with you

You or your caretaker show the flat on site.

mieterOS

organises appointments, invitations, confirmations and cancellations.

ApplicantsStays with you

You decide who moves in.

mieterOS

collects their documents and pre-sorts them (coming soon).

Tenancy agreementStays with you

You decide what the agreement says: use the template, adapt it, or replace it with your own.

mieterOS

provides a tenancy agreement template (coming soon). It is signed digitally (coming soon).

What changes in your week

Less phone time

Requests arrive sorted and in writing; the knowledge base (coming soon) answers recurring questions.

Fewer paper notices

Residents with milo get the building notice in the app. Everyone else gets the PDF notice (coming soon) and the lobby screen (coming soon).

New income

Commission on contracts your tenants take out anyway (coming soon), shared with you (coming soon).

Questions

You ask

mieterOS

You askDoes mieterOS replace my property software?
mieterOS

No. mieterOS connects to your software (coming soon) and covers what it can’t do.

You askDoes mieterOS cover pure management of owners’ associations (WEG)?
mieterOS

No. mieterOS is built for managing lettings. It does not cover pure management of owners’ associations (WEG).

What it costs

€0 per month

No licence, no monthly fee. mieterOS is funded by commission that is shared with you (coming soon).